Terminate a subscription

You can terminate a subscription at any time, whether it’s active or pending.

Terminate an active subscription

Dashboard

To terminate an active subscription through the user interface:

1. Access the “Customers” section via the side menu;
2. Select a customer from the list;
3. In the “Overview” tab, select an active subscription; and
4. Click “Terminate subscription”; and to terminate an active subscription.

To terminate an active subscription through the user interface:

1. Access the “Customers” section via the side menu;
2. Select a customer from the list;
3. In the “Overview” tab, select an active subscription; and
4. Click “Terminate subscription”; and to terminate an active subscription.

Terminate an active subscription

  LAGO_URL="https://api.getlago.com"
  API_KEY="__YOUR_API_KEY__"
  EXTERNAL_ID="__YOUR_SUBSCRIPTION_ID__"

  curl --location --request DELETE "$LAGO_URL/api/v1/subscriptions/$EXTERNAL_ID" \
    --header "Authorization: Bearer $API_KEY"

When a subscription is terminated:

• Lago automatically generates an invoice for any outstanding usage-based charges that have not been invoiced yet;
• If the subscription fee for the plan has been paid in advance, Lago automatically issues a credit note for the unused number of days.

Terminate a pending subscription

Dashboard

To terminate a pending subscription through the user interface:

1. Access the “Customers” section via the side menu;
2. Select a customer from the list;
3. In the “Overview” tab, select a pending subscription (subscription set in the future or pending downgrade); and
4. Click “Terminate subscription”; and to cancel a pending subscription subscription.

To terminate a pending subscription through the user interface:

1. Access the “Customers” section via the side menu;
2. Select a customer from the list;
3. In the “Overview” tab, select a pending subscription (subscription set in the future or pending downgrade); and
4. Click “Terminate subscription”; and to cancel a pending subscription subscription.

Terminate a pending subscription

    LAGO_URL="https://api.getlago.com"
    API_KEY="__YOUR_API_KEY__"
    EXTERNAL_ID="__YOUR_SUBSCRIPTION_ID__"

    curl --location --request DELETE "$LAGO_URL/api/v1/subscriptions/$EXTERNAL_ID?status=pending" \
      --header "Authorization: Bearer $API_KEY"

To ensure the termination of a pending subscription, it is crucial to include the ?status=pending filter in your endpoint. Neglecting to do so will render any termination attempts ineffective.

Assistant

Responses are generated using AI and may contain mistakes.